Nashville-based Ardent Health Services has partnered with Loyal to implement a new digital health platform. Powered by artificial intelligence and machine learning, the platform provides patients with engagement tools to streamline their care journey, from appointment scheduling to post-care communication. Ardent recognizes the limitations of point solutions and aims to overcome data silos by adopting a comprehensive platform that enables personalized patient recommendations at scale.
Ardent Health Services, headquartered in Nashville, Tennessee, has recently implemented a new digital health platform in collaboration with Loyal. Through this partnership, Ardent aims to enhance patient engagement and improve the overall care journey.
The Loyal platform leverages the power of artificial intelligence and machine learning to provide patients with a range of tools. These tools assist patients in various aspects, such as scheduling appointments and facilitating post-care communication. In a news release issued on June 1, Loyal emphasized the platform’s advanced technology.
According to Chad Mallory, the CEO of Loyal, forward-thinking health systems like Ardent recognize the limitations of point solutions. They understand that addressing only specific parts of the patient journey results in an incomplete view of operations, data silos, and an inability to personalize patient recommendations on a large scale.