Athenahealth has launched a chronic care management platform to enhance its remote patient monitoring capabilities. The platform will offer CCM services to patients with all payers and expand the company’s partnership with healthcare providers to include clinical work. Athenahealth’s new initiative will extend to every state in the US, and it also plans to include remote patient monitoring services. The company’s focus on filling gaps in chronic condition management, coupled with partnerships with Humana and UnitedHealth Group, puts Athenahealth in a prime position to capitalize on the trend toward a holistic approach to healthcare.
Athenahealth has announced the launch of a chronic care management (CCM) platform in a move to bolster its remote patient monitoring capabilities. The company, which has focused primarily on revenue cycle management and helping health systems cut costs, will now be expanding its partnership with healthcare providers to include clinical work. The new platform will offer CCM services to patients with all payers, including remote patient monitoring services.
According to Paul Brient, Chief Product Officer at Athenahealth, the move is aimed at filling gaps across the care continuum, with a focus on the front-office experience as well as chronic condition management. The company also plans to expand its CCM offering to every state in the United States.
Now, Athenahealth, which has funding from Hellman & Friedman and Bain Capital, employs CCM nurses in Florida, Georgia, and Texas. The new initiative will see the company become an extension of its customers’ care teams, providing remote patient monitoring services and clinical work.
The move by Athenahealth mirrors that of other health technology companies like RPM company Biofourmis, which is currently providing medical care in 20 states. The acute hospital-at-home program, which allows treatment for common acute conditions in home settings, has also been extended beyond the COVID pandemic, signaling care will be staying in the home for the near term.
Hospital readmissions are common when patients are not being monitored remotely for risk and medication adherence. Athenahealth’s new CCM platform is aimed at addressing this issue by providing remote patient monitoring services and clinical work.
Athenahealth is also taking steps to penetrate the payer market, with announced partnerships with Humana and UnitedHealth Group. The company is helping to digitize administrative functions, like updating claim statuses and following up on claims inquiries.
The bottom line is that major players are recognizing that the healthcare industry is moving toward a holistic approach. Athenahealth’s new CCM platform is aimed at filling gaps across the care continuum, with a focus on the front-office experience as well as chronic condition management. With its expanding CCM offering and partnerships with major payers, Athenahealth is well-positioned to capitalize on this trend.
